![]() ![]() Major studios hold back new releases from Redbox and Netflix for 28 or even 56 days, while willingly giving Blockbuster the same titles on release day. The movie industry constantly abuses Netflix and Redbox because they can. They have no concept of how to make money off of these companies and how to keep people from leaving the theaters all together. Now they have to deal with these companies as the primary rental services and they hate it. Back when they were a minor threat to Blockbuster and Hollywood Video (two companies that Hollywood could make a lot of money off of) they had no fears and were willing to give things over to Redbox and Netflix because they thought their business models were a fad. Send us an email to with the email associated with your account along with the movie you're having trouble with.It's not really Netflix or Redbox's fault because the movie studios completely despise these two companies. We’d like to take an additional look into this to get to the bottom of this streaming issue. Hey there! We’re sorry to hear that you were having trouble streaming your On Demand rental. Stick with there disk rental if you use Redbox I know I will. It just would not play if it was downloaded. Please save yourself the trouble, unless you have a kicking data plan and great connection dont bother using red box on demand if you can only use your phone. I called customer support and they claimed they “refreshed” the movie and extended the available days which it didn’t and did nothing. Unless of course it wasn’t downloaded and I was using my phones data. And would not actually play no mater how many times you pressed keep watching. All it would say was keep watching even before I had started watching it. It would download fine but would not play. I made sure it was updated uninstalled and reinstalled the rare time it let me delete the download it could start watching it with my data. I would have to stop the app and restart the movie just to get the quality bad enough to see what was on the screen it buffered ever few minutes. It was terrible quality often times being so blurry and pixilated you could not see what was on the screen as well as shuddering. The only way it would let me watch was threw using my data on my Phone. I would not play if I had downloaded the movie. Just rented my first on demand movie threw Redbox. ![]() I give Redbox 5 stars every day of the year, even if I am not using them. When I was actively using Redbox I was never disappointed in the quality of the videos or games or the availability of them. It warmed my heart so much I had to write this review. I figured you guys had forgotten about me as I had you so I wasn’t too upset about it but as I went to check out I noticed the promo options said I had one available, when I checked it, it was a free night rental gift from Redbox for my birthday last month. Unfortunately, the last one you sent me was back in August. As I was getting ready to check out, I went to my email to see if there were any promotions from you guys as I really didn’t want to pay for this game I just wanted to try it out. I remembered you, re-downloaded the app and found the game on my route to pick up dinner. ![]() It looked quite interesting but I didn’t want to buy it. But today I recently discovered a game that I had never heard of before. I even went so far as to delete the app, it’s been that long. To be honest, since I have Netflix, I haven’t used you in quite a while.
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